LEGAL REFERENCE

The Terms That Cover Your Account

When you open an account, the terms on this page are what we both agree to — how your balance is held, how money leaves your account through...

Plain-English clausesApplies from first loginOne agreement per accountCovers Pakistan accounts
357pk game The Terms That Cover Your Account

Who These Clauses Apply To

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

POLICY CONTACT

Asking Us About A Clause

Clause questions go straight to our policy desk, and the same team handles account holds, payout checks and closures, so you are...

Live Chat Our chat desk handles clause and payout questions...
Email Tickets Send the clause number and your account reference...
Account Escalation If a ruling affects your balance, ask for...
EDITORIAL STANDARDS

How We Keep Terms Accountable

Terms only mean something if someone checks them. Our compliance lead dates every clause revision, keeps the previous wording on file and tests the agreement against how the platform actually runs —...

Dated Clause Revisions

Every edit carries a revision date and a short summary, so you can compare the wording you agreed to with what is live on the page now.

Change Notice Window

We publish material changes before they take effect and give you a notice window, so you can leave if a new clause does not suit you.

Plain-Language Drafting

Clauses are written for readers in Pakistan rather than lifted from another market, and our support team reads each draft before it goes live.

Local Rail Mapping

The agreement names the rails you actually use, so payout wording matches the way your money moves through JazzCash, Easypaisa, SadaPay, NayaPay and Raast.

Balance Handling Rules

Held balances, pending withdrawals and reversed transactions each have their own clause, setting out expected timing and who to contact if something stalls.

Escalation Path

If you disagree with how a clause was applied to your account, you can ask for the decision and its reasoning in writing.

CLAUSE CONSISTENCY

One Agreement Across Every Page

These terms cover the account itself. Our sibling pages cover privacy, cookies and payout timing, and we keep the wording consistent so no clause contradicts another. When a rule changes, it changes...

01

Account Rules

Covers registration, login credentials, one-account-per-person expectations and what happens to a balance left untouched for a long period.

02

Privacy Terms

Explains which details we hold, how long we keep them and how you ask us to correct or delete your account details.

03

Cookie Notice

Sets out the small files stored on your device, why session cookies are needed for login and how you clear them.

04

Payout Terms

Matches the withdrawal clauses here, listing processing windows for transfers sent through JazzCash, Easypaisa, SadaPay, NayaPay and Raast in Pakistan.

05

Promo Conditions

Applies to whatever is running on the platform right now and states plainly that campaign conditions never override the terms on this page.

06

Fair Use Rules

Describes behaviour we treat as misuse, including duplicate accounts, automated entry and shared logins, plus the action we may take.

07

Closure Terms

Explains how you close your account, how a remaining balance is settled to your chosen rail and how long records are kept afterwards.

The Blocks That Make Up These Terms

The agreement is split into blocks so you can jump to the part that matters to you: account rules first, then payout wording, then how we...

Clause Summary Strip

A one-line summary sits above each block so you can see the subject before reading the clause itself, which cuts down on misreadings.

Revision Date Label

The last edit date sits above every block, so you can see whether the wording changed since your last login.

Defined Terms Panel

Words we capitalise, such as balance, account and withdrawal, are explained once in plain language and used the same way throughout.

Region Selector

A short selector shows which clauses apply to accounts opened in Pakistan and which are limited to other supported regions.

Timing Table

A simple table lists typical processing windows for each local rail, from JazzCash and Easypaisa through to SadaPay, NayaPay and Raast.

Contact Footer

Every block ends with the route to reach us, so a clause question never has to travel through a general enquiry form.

Questions About Our Account Terms

They apply from the moment you complete registration and stay in force while your account is open, including any period when you have a balance but are not logging in.

We post the revised wording here with a new revision date and notify you through your registered email or account inbox before the change takes effect on your account.

The agreement is the same for every account. Only the payout clause changes by rail, listing the processing window that applies to JazzCash, Easypaisa, SadaPay, NayaPay or Raast.

We contact you with the clause in question. Depending on how serious the breach is, we may reverse affected transactions, suspend access or close the account, and you can ask for that ruling to be looked at again.

Yes. The closure clause explains how to send the request, how a remaining balance is settled to your chosen local rail, and how long we keep records after the account is shut.

The terms are governed by the law that applies where your account is held, and where a clause cannot be enforced in your province or territory, the remaining clauses continue to stand.