Shared Definitions
Words such as account, balance and supported region mean the same thing on this page as they do in our privacy and payment notices.
Everything that shapes your account sits on this page: the terms you accept when you register, how we handle your personal details, and the fair-play rules that keep...
Our terms apply wherever we accept accounts, and they read differently depending on where you sign in from. Where local law permits, you can register from Pakistan, add funds through JazzCash, Easypaisa, SadaPay, NayaPay or Raast, and use the lobby under the rules set out here. Across supported regions we hold the same standard for withdrawals, identity checks and account closure. When
a market changes its requirements, we amend this page and the in-account notice instead of leaving old wording in place. Nothing here overrides an obligation your own jurisdiction places on you, so check what applies locally before you open an account. Where a clause conflicts with local law, local law prevails, and we will explain what that means for your balance.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Wording only matters if you can check it, so we publish who maintains these pages and what changed. Every clause here carries a version stamp, a short summary in everyday English, and...
Every clause on this page carries the date we last changed it, so you can see whether the wording you agreed to has moved since you joined.
Above each legal clause sits a short summary in everyday English, so you can follow what you are accepting without decoding formal drafting or long sentences.
Our policy team signs the pages it maintains and answers the questions about them, so the people who write the wording are the ones who explain it.
We keep a dated log of every amendment, including small wording fixes, and link it from the head of this page for anyone who wants the history.
When JazzCash, Easypaisa, SadaPay, NayaPay or Raast adjust how transfers clear, we fold the change into this wording and stamp the date on the clause that moved.
If a reply does not settle your question, ask for it to move up to a senior policy contact without opening a new thread or repeating yourself.
This page sits alongside our privacy, account and payment notices, and all four say the same thing in the same voice. Where one notice points at another, the cross-reference names the exact...
Words such as account, balance and supported region mean the same thing on this page as they do in our privacy and payment notices.
Each link out of this page names the section it points to, so you can follow a rule from terms to privacy notice and back.
A single effective date governs the whole policy group, which keeps our pages aligned when a market rule changes and only part of the wording moves.
The same policy desk, email address and chat window appear at the foot of every notice, so your route to a person does not change between pages.
Where a clause depends on local rules, every sibling notice carries the same jurisdiction wording: where local law permits, or supported regions only.
Payout wording here matches the timelines in our payment notice, including the identity check that runs before funds leave for JazzCash, Easypaisa, SadaPay or Raast.
An amendment to one notice triggers a read of the others, so a shift in account terms never leaves a stale clause behind on the privacy page.
Every notice we publish follows one layout, which makes it quicker to find the part that concerns you. A short summary band opens each page, the...
A short band opens each notice, telling you in two sentences what the page covers and whether it touches your balance or your login details.
Numbered anchors take you straight to a rule, and each anchor keeps its number across versions, so a link you saved last month still lands correctly.
A small tag shows whether a notice applies where local law permits or only across supported regions, so you know before you commit to reading on.
Pages render in clear Pakistani English, and our support desk will talk you through a clause in Urdu over chat if the written words are not landing.
Any clause touching withdrawals, holds or account limits carries a money marker, so the parts that affect your balance are easy to find on a small screen.
A plain print view strips colours and navigation, which helps when you want a clean copy of these terms for your own records, or to share with someone who advises you.